Make-to-order wins on the RFQ race
A make-to-order shop wins or loses on how fast it can put something tangible in front of a buyer. The bottleneck is not the machining. It is the days between a customer's inquiry and a model they can react to. Saugus collapses that to minutes: the inquiry comes in, a validated 3D model goes out, and the buyer is rotating it and leaving comments while a competitor is still scheduling the kickoff call.